Our expertise includes:
The Screening and Acquisition of Tenants
We vet all applicants to ensure only those with a steady source of income and a clean background will live at your property. Our tenant screening process is intentionally strict to make your property safe and comfortable for everyone including tenants and staff members.
Lease Agreements
We sweat the small stuff so you don't have to. Our team of experienced property managers has crafted and modified countless lease agreements. We will generate a lease agreement that is fair yet ultimately proves favorable to you, the property owner, should a landlord-tenant dispute or other legal matters arise.
Move In/Out Recording
The paperwork of property management has the potential to be quite burdensome. Property owners should not have to worry about record keeping, filing or bureaucracy of any sort. Our property management team will handle tenant move in/move out recording as well as all other documentation necessary for legal and bureaucratic compliance.
Rent Collection
Our property management team handles all rent-related matters on your behalf. Between billing, collecting rent, returning security deposits and ensuring there is ample cash flow, we have the financial side of property management down to a science. Our mission is to ensure rent is paid in full and on time without exception.
Property Inspections
Property inspections are essential to ensuring the integrity, functionality and aesthetic appeal of your property. Our frequent inspections provide the perfect opportunity to identify problems as they develop, nip them in the bud and save you plenty of money in the long run. Once we perform an in-depth inspection of each unit at the property, you will enjoy an invaluable peace of mind.
Registration with the Maryland Department of the Environment, if required
If necessary, we will register your property with the Maryland Department of the Environment. Residential rental buildings constructed prior t o1978 must be registered and renewed each year with this department. We know exactly how to register these properties for full compliance.
Coordination of Lead Inspections, if required
Some properties require lead inspection due to the era in which they were constructed. If your property falls into this category, do not stress out. Our team will coordinate the lead inspection as well as any other legal compliance as necessary.
Coordination and Supervision of Maintenance and Repairs
Every rental property requires ongoing maintenance across the entirety of the year. It is not enough to hire a handyman and assume the job will get done. Our property management team manages and oversees maintenance projects from beginning to end to ensure the job is done right.
Provide Owner with Monthly Activity Reports
As a property owner, you deserve to know exactly what is going on at your property even if you are thousands of miles away. Let us know the frequency at which you would like specific reports or updates so we can keep you in the loop. The information we present will help you make truly informed decisions about your property's future.
Resolution of Tenant Issues
Tenant issues have the potential to prove destructive to the point that your paying customers exit in droves. Our property management team is here to settle disputes between tenants, maintain peace and harmony at your property and ensure it remains attractive to current and potential tenants.
Eviction Process, if necessary
Though no one wants to broach the topic of eviction unless absolutely necessary, there are certain situations in which tenants have to be removed from the property. If you believe eviction is necessary, we will perform it on your behalf. Our management team will handle all of the legal proceedings. We will also work diligently to pinpoint a new high-quality tenant
Free Rent Analysis
Rent analysis and other financial reporting might seem like unnecessary support at first glance yet prudent number-crunching really can bolster your bottom line. Our numbers people will evaluate the financial health of your property, determine if your rent is appropriate for the market and provide detailed reports for your review
Marketing Photos
The right snapshots of your property can make the difference between an extended vacancy and a spike in interest. We will present your property in an artful manner with professional photography. This is the marketing edge you need to maximize the value of your investment.
Online Property Advertising (100’s of websites)
Keeping a property full with paying tenants often requires online property advertising. We have access to hundreds of sites to maximize your online footprint and keep the tenants coming in. Our inbound marketing strategies really will connect you with tenants you otherwise would not have done business with.
Manage all Tenant Leads
Tenant leads have the potential to prove quite profitable. Find the right set of tenants for your property and you will have a steady source of uninterrupted income for years or even decades. We are here to pursue all leads, pinpoint the perfect tenants and maximize your property's revenue.
Manage all Property Showings
Property showings take up an incredible amount of time. Between preparing the property, showing it to prospective renters and following up with leads, there is plenty of work to do. Let us handle these responsibilities so you don't have to.
Lease Enforcement Actions
We carefully write lease language with clear terms yet there is always room or interpretation in the context of the law. If necessary, we will go to court to enforce the terms of the lease. Let us take care of these problems so you can focus on the financial side of your investment.
24/7 Emergency Response
If anything goes wrong at the property, we will be there on the double. All tenants are provided with our emergency response number for 24/7 support throughout the entirety of the year. This reassurance goes a long way in the quest to retain tenants.